our service
pre-sale service
1. Introduce the detailed features and applications of the product to customers.
2. Choose economical and practical machines for customers.
3. Provide operating data of relevant machines.
4. Provide customers with audition means.
5. Flow chart and factory design layout.
Sales service
1. Recommend the engineering conditions required for machine installation.
2. Communicate the manufacturing progress of the machine with customers in a timely manner.
3. Project planning and design services.
After-sales service
1. Equipment maintenance and hands-on operation training.
2. Install and debug the equipment until everything is normal.
3. One-year warranty and long-term maintenance services and spare parts provided.
4. Provide technical support for customers to develop new products.
5. Engineers who can provide services for machinery overseas.
FAQ
Q1: Is your company a factory or trading company?
A1: Our company is a factory in Henan Province ,with export license and we have done export business over 20 years professionally.
Q2.What is your main business?
A2: Zhengzhou jinghua is devoted to starch processing machine. The machine of starch processing line , such as : cassava starch line , cassava flour line , potato starch line , sweet potato line , wheat starch ,sago line and garri line.
Q3:Where is your factory located? How can I visit there?
A3: Our add: Zhengyun Road and Guanggu Road intersection , Guangwu Town , Zhengzhou City , Henan Province , China.
Warmly welcome to visit us!
Q4: Are your products can be assured ?
A4: Our machines are all passed ISO9001:2001 and have CE certificate by SGS, TUV.
Q5: If we show you our layout of factory, can you help us to design the whole process line?
A5: Yes, our experienced engineers and technical employees can help you to arrange the layout and installation of whole process line based on your real situation.
Q6: If we have samples of new products, can you help us to analysis and design the machine?
A: Yes, Our technical department can help you to analysis, design and test the new products you offered.
